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Home  >  FAQs 
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Top 5 Most Popular FAQs


1.
Can library books that are borrowed be returned at any Public Libraries?
Library members can return books at any of the Public Libraries. 

Please refer to our List of Library Locations for details. The library information will include details such as location, opening hours of the library and its bookdrop (for book returning).

NLB will not be responsible for books returned at any other libraries that are not part of NLB's network.
2.
How do I pay for my library fines, renew a book or check the due date of my book online ? 
You can Check Account, Renew Books, Pay Fines, Update Profile online by clicking on the Login button on the NLB homepage. 

Note: you will need a mylibrary ID to check your account, renew books, pay fines and update your profile online. 

You can also click on NLB's Service Listing for the list of online services available. 

Information such as:
  1. Membership Registration (e.g. Types of Membership, Membership Charges, Card Fees, Loss of Membership Card, Updating of Membership Particulars)
  2. Borrowing Privileges (e.g Renewal, Reminder Service )
  3. Fees and Charges (e.g. Overdue Fines, Lost Items, Reservations, Modes of Payment) 
are available under Membership Guide 


 
3.
Do you have printing and photocopying services in the libraries ?
Printing is only available from the multimedia stations only. For details of charges. please see website on "Available Services". 

For more information on photocopying services, please see website on "Available Services".
4.
How do I register for a mylibrary ID?
1) Click on the following link. 
or
2) Using the Searchbox, type ‘mylibrary ID’ in search box > select ‘within this site’ > click first link OR click drop-down menu at ‘Login’ button > select ‘Sign up’)

For more information you can also refer to the FAQs on myLibrary ID at mobileapp.nlb.gov.sg
5.
Why can't I study or hold discussions in the library? Why is studying not allowed? Why is there only limited time available to study?
The library is a common user-space for learning and reading. With more than three million visitors frequenting our public libraries monthly, it is our key priority to ensure all library users are able to enjoy a pleasant reading environment, be it for library research purposes or self-study.

Students and members of public can use the tables for self-study at all our public libraries. Within the Reference Section of the larger regional libraries, some tables are set aside for reference users who need to consult the library materials. The rest of the seats are open for other users.

We would however like to highlight that priority for seats is still given to users who access, browse and use library resources. We reserve the right to ask users who are not using library materials to give up their seats to others who wish to do so. As there are limited seats during peak hours, seats are available on a first-come-first-served basis. We seek our users' cooperation that the reservation of seats is not allowed.

For self-study, you may wish to use the Study Lounge at level 5 of the National Library Building, or school libraries and study centres at Community Centres.

 
If you are unable to find an answer to your query, please submit your Feedback to let us know how we can help you.
Report Vulnerability Last updated on 2 Sep 2019