Formal mediation services are available at the Community Mediation Centre, which has a panel of trained volunteer mediators. You can register your case online or call the hotline at 1800-CALL-LAW (1800-2255-529). More than 70% of cases mediated at CMC reach a settlement.

During mediation, a trained neutral third party will facilitate a conversation between you and your neighbour to reach a mutually acceptable agreement. The mediator will not provide the solutions or make a decision for the parties. The mediator controls the process so that parties can discuss the issues and arrive at their own solutions in a calm and objective manner.

The CDRTs are housed at the State Courts located at 1 Havelock Square, Singapore 059724. Forms can be obtained there.

The CDRTs are meant to handle unreasonable interferences with the enjoyment or use of places of residence. The CDRTs are a measure of last resort for residents because other means of resolution (e.g. approaching your neighbour, informal mediation) may better preserve neighbour relations.