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Top 5 Most Popular FAQs
I have hearsay information from an unknown third party, would such information be useful to CSA?
You should contact CSA at
only if you have direct, or at the very least, indirect access to insider information relating to cover-ups of conduct that threaten the cybersecurity of Critical Information Infrastructure. Hearsay information, e.g. information overheard from unknown third parties, is unlikely to be useful to CSA. If you have enquiries that you require clarification on, and feedback on CSA’s programmes and/or initiatives, you may contact CSA’s general mailbox at
Will I be involved after providing information on a cover-up?
The assigned officer may need to reach out to you via your email address to obtain further details that will assist with our investigation and follow-up action.
If I am involved in any wrongdoing that breaches the Cybersecurity Act, will I be granted immunity from enforcement actions or prosecution if I voluntarily provide information under the whistle-blowing scheme?
If you had committed, aided or abetted any offence under the Cybersecurity Act, you may be subjected to enforcement action. However, your cooperation in providing information may be considered favorably in our review of the case.
How does CSA ensure that my identity is kept confidential?
Be assured that the strictest procedures are in place to safeguard your identity. The process of providing information will be facilitated through an assigned officer. Only core CSA personnel assigned to your case will know your identity.
Who manages the CSA Whistleblowing Channel?
The CSA Whistleblowing Channel is managed by CSA’s Regulations Division
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