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Public Awareness and Assistance relating to Cybersecurity Incidents
How is the Government helping to raise public awareness on the importance of cybersecurity?
The Cyber Security Agency of Singapore (CSA) co-chairs the Cyber Security Awareness Alliance with the Singapore Infocomm Technology Federation (SITF). The Alliance comprises members from public, private sector and trade associations, to raise awareness and adoption of essential cyber security practices among businesses and the community. Alliance members have been active in giving talks to schools, public and the business community to speak on the importance of cybersecurity and provide related advice.
CSA also spreads cybersecurity awareness messages at various partner events such as the Total Defence exhibition "The Power of 1", Silver IT Fest, Tech Saturday Upsized, and crime prevention roadshows.
Aside from running annual public awareness campaigns and roadshows, CSA also collaborates with the Personal Data Protection Commission (PDPC) and the Ministry of Education (MOE) on a series of activity books to educate students on cybersecurity and other issues on internet safety issues. These activity books are also available on MOE's online learning portal for students.
As for the elderly, the Silver Infocomm Junctions (SIJs) under IMDA teach senior citizens on how to stay safe in a digital world including sharing of information on cybersecurity.
How does the Cyber Security Agency of Singapore (CSA) help companies and the public with regard to cybersecurity incidents?
The Singapore Computer Emergency Response Team (SingCERT) under the Cyber Security Agency of Singapore (CSA) facilitates the detection, resolution and prevention of cybersecurity incidents. SingCERT achieves these objectives by:
Broadcasting alerts, advisories and security patches;
Promoting cybersecurity awareness through seminars and workshops; and
Collaborating with other CERTs to respond to cybersecurity incidents.
Businesses and the public can sign up for alerts at
or seek SingCERT's advice on how to remediate cybersecurity incidents. The types of incidents that can be reported to SingCERT include:
Unauthorised attempts (either failed or successful) to gain access to your system or its data;
A denial of service (DoS) attack on your IT network; and
Phishing or scam emails sent to your network.
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