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SSG-WSG
Whole of Government

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Top 5 Most Popular FAQs
1.	How do I submit a SkillsFuture Credit claim? As a default, SkillsFuture Credit is paid directly by SSG to training providers. Click here for a step-by-step guide on how to submit a claim, and here to login to your SkillsFuture Credit account to check the status of your claim. Reminder! SkillsFuture Credit claims for all courses* should be submitted within 60 days before, and up to the course start date. *For Massive Open Online Courses (MOOC) offered by overseas training providers, your claim should be submitted within 60 days before and 90 days after the course start date.
2.	How do I amend/ cancel my claim? What can I do if I face difficulties in submitting claims online? Please log into the MySkillsFuture portal to cancel your claim. You should cancel the claim and submit a fresh one if you wish to amend the details. Please note the following: Claim cancellations may be done before the course starts. Once the course has started, you will not be able to do so. There is no need to cancel your claim if your course has been postponed to within 14 days of the original start date. Your training provider is required to inform you of the rescheduled course date. If you face difficulties in submitting your claims online, you may contact SSG via the SSG Feedback Portal for assistance.
3.	What is the difference between SSG and WSG? SSG will coordinate the implementation of SkillsFuture national movement, which aims to provide Singaporeans with the opportunities to develop their fullest potential throughout life, regardless of their starting points. SSG will take over some of the functions currently performed by the Singapore Workforce Development Agency (WDA) and absorb the Council for Private Education (CPE), an existing statutory board under the Ministry of Education (MOE). Workforce Singapore will focus on jobs and ensuring enterprises can become manpower-lean while remaining competitive and will remain under the Ministry of Manpower (MOM).
4.	I am a training provider. How do I find out whether I can apply to be an Approved Training Organisation (ATO)? Go to the menu bar at the top of the home page. Click on 'Training Providers' and select Funding and Accreditation from the dropdown menu to learn about your organisation's eligibility as well as the process of applying to be an ATO.
5.	What is SkillsFuture Credit? All Singapore Citizens aged 25 and above will receive an opening SkillsFuture Credit (SFC) of $500 to pay for a wide range of approved work skills-related courses. This can be used on top of existing course subsidies . No decision has been made on the timing and amount for the next SFC top-up. Click here to login via SingPass to check your SFC balance as well as apply to use SFC for your selected course. Click here at the Training Exchange to browse the list of SFC eligible courses. For assistance on SingPass, please: a. Visit https://www.singpass.gov.sg b. Email support@singpass.gov.sg c. Call SingPass Helpdesk at +65 6643 0555