There is a chance that someone has your SingPass ID and password, and is trying to log into your account. However, with SingPass 2FA, your account is protected. The hacker needs to have your OneKey token or mobile phone to perform transactions involving sensitive data.
Nonetheless, we strongly advise you to take the following actions:
- Reset your SingPass password immediately to prevent unauthorised access to your account.
- Lodge a police report at any Neighbourhood Centre/Post, or via the Electronic Police Centre website. The Singapore Police Force will then work with Government Technology Agency of Singapore (GovTech)to investigate the matter.
