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Singpass features

Profile

1.	What is Digital IC? The Digital IC is a feature in your Singpass app that displays your name, NRIC number/FIN and photo. You can use your Digital IC to prove your identity to agencies or businesses that accept the use of it. To view your Digital IC, all you have to do is: 1. Launch the Singpass app 2. Select the Profile tab 3. Verify yourself using your fingerprint (on selected smartphones), face (on selected smartphones) or 6-digit passcode 4. You will then see your Digital IC on the screen You can also tap on the barcode icon and scan your NRIC/FIN barcode at kiosks, such as those at libraries and polyclinics. To ensure security, you will need to verify yourself (using your face, fingerprint or passcode) each time you access your Digital IC.
2.	Does Digital IC replace my physical NRIC or FIN card? The Digital IC is a feature in your Singpass app that displays your name, NRIC number / FIN and photo. You can choose to use the Digital IC in place of your physical NRIC / long-term pass card, as long as the business or government agency accepts the use of it. You may be required to produce your physical NRIC/long-term pass card, if required by law (e.g. at polling stations for elections), or if the agency or business requires it for specific transactions. In the event you lose or damage your NRIC / long term pass card, visit the respective ICA websites to find out more on your next steps: NRIC / Long-Term Visit Pass Card.
3.	Am I required to have the Digital IC and bring it with me at all times? No, you are not required to have or bring around the Digital IC. You may still produce your physical NRIC or long-term pass card to prove your identity. Businesses should still accept the physical NRIC or long-term pass card and not insist only on the Digital IC.
4.	How do I know the Digital IC is legitimate? The Digital IC has an animated lion crest overlay at the corner of the users photo with a holographic effect to prevent image tampering and screenshot spoofing. On Android devices, the animation continuously changes colour. On iOS devices, the animation relies on the device's gyroscopic sensor, and continuously changes colour when the device is moved. The animation is hidden if a person attempts to capture a video recording of the Digital IC. Agencies and businesses should look out for the animated lion crest overlay to ascertain that the Digital IC screen is legitimate and not a captured image or video.
5.	My photo in my Singpass app Digital IC is not the latest. Why is this so? If you have recently renewed your NRIC / passport / work pass with the Ministry of Manpower (MOM) / Immigration & Checkpoints Authority (ICA), you may not see your updated photo on your Digital IC immediately. Processing time is required for the updated photo to be reflected in your Singpass app.
6.	Can I use Digital IC as part of my company's verification process? For secured face-to-face identity verification, businesses are encouraged to use Singpass Verify API. Customers can use their Singpass app to scan a QR code displayed by your company and consent to share the necessary personal information with your company. Businesses can visit https://api.singpass.gov.sg/ to find out more.
7.	What is Myinfo? Myinfo is a service that allows Singpass users to manage their personal data and pre-fill forms, with their consent, in digital services transactions. This includes data that is retrieved across participating Government agencies. This means that users need only provide personal data once to the digital service, instead of repeatedly providing data for every online transaction. Users can view their own personal data profile on their Singpass app under Profile.
8.	How do I update Myinfo? These data are official records retrieved from government sources and it reflects what has been registered with the government. Should any information be incorrect, please contact the relevant agency to update the respective data. View FAQ on Myinfo here. Please note that it will normally take 1-3 working days for your MyInfo profile to reflect the updated data after verification by the relevant agency.
9.	What is your Profile in the Singpass app? The integration of Myinfo in the Singpass app lets you view your data from Government sources, such as passport/drivers licence expiry date, CPF contribution history and HDB property information, directly in the app. To view your Profile, simply follow these steps: Step 1: Launch Singpass app and select the Profile tab. Step 2: Verify your identity using your fingerprint (for selected smartphones), face (for selected smartphones) or 6-digit passcode. Step 3: Your profile will be updated and displayed in the app. To customise the data displayed according to your preference, access the settings menu on the top right corner. Sensitive data such as your CPF details are kept hidden upon display by default. To view these data, tap "Show" on the top right corner of the hidden section. Note: You need to verify your identity each time you access your Profile.
10.	What are some security measures implemented in the app to safeguard my personal data? You are required to verify your identity to activate your Profile and view your personal data in the Singpass app. When the displayed data is left inactive for some time, you will be automatically logged out. This will help prevent any unauthorised access to the data.

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