Frequently Asked Questions

You will need to update us of your licence details if they are no longer valid, for example if your business's or company's information with ACRA has been amended recently. Only the licencee is allowed to update the licence. If there is a change to the company profile, ACRA needs to be informed of change with necessary updates/amendments to the business profile. The amended profile needs to be submitted to SFA for updates. There is no charge for updating the particulars of a licence.

You may choose to either write in to SFA to inform of the updates or update the licence information via SFA's e-Licencing website.

For SFA's requirements for import of fresh fruits and vegetables, please click here.

You will need to renew this licence annually if you intend to continue with the import/transshipment of fresh fruits and vegetables. You will be notified via email before your licence expiry. The renewal will be done automatically via GIRO before the expiry date if SFA does not receive any notification from you to terminate the licence. If you intend to terminate your licence, please do so online before the 20th of the month preceding the month of the expiry.

Generally, the licence will be issued the next working day after a completed application is submitted. For urgent licence applications, an express service is available at a surcharge equivalent to the licence fee.

With regards to information for travelers, please click here.

As the licencee, you would need to submit a letter of termination online via SFA's e-Licencing website.

Your complete online termination application will be processed within 2 to 3 working days.

You can download the list of SFA product codes free of charge.

You can write in to our TradeNet Duty Officer at via our online form for assistance.