Frequently Asked Questions

• For individuals making an application for a Maintenance or Protection Order, you can prepare your application by logging in using your SingPass ID and thereafter proceed to one of the authorised agencies which deals with your type of application or the Family Justice Courts (FJC) to complete the application process.
• For other types of application, for example, request for change of court date, etc., you may submit the application directly to the FJC using your SingPass ID. If you have a counsel representing you, your counsel can log in using the CorpPass ID and submit the application on your behalf.

The Integrated Family Application Management System (iFAMS) is a system developed by the Family Justice Courts for the filing of Maintenance and Protection Order and related applications.

You will be able to contact the iFAMS helpdesk via:

• Telephone no. 6756 3874, operating only during office hours:

• Monday to Thursday from 8.30am to 6pm; and
• Friday from 8.30am to 5.30pm.

• Email at ifamshelpdesk@ecquaria.com.

• After you login with your SingPass ID, you may submit the request for the relevant court documents (MSS & SS cases).
• You will be notified on the outcome of your request and collection of the documents will be at the Family Justice Courts (FJC).
• If you have a counsel representing you, your counsel can login using the CorpPass ID and make the application on your behalf.