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CorpPass
Whole of Government

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Registration for Foreign Registered Entities

CorpPass 2FA for Foreigners

1.	What is CorpPass 2FA for Foreigners? CorpPass 2FA for Foreigners is devised for non-SingPass backed users, who need to log in to government digital services using CorpPass. These users are required to install this mobile application on their mobile devices, to receive 2FA push notifications during their CorpPass login. CorpPass accounts that are tied to SingPass accounts will continue to use the current 2FA mechanism required for login to their SingPass account (i.e. SMS, OneKey and/or SingPass Mobile). The SingPass Mobile app will be the third option for 2FA, which is required to login to SingPass, when transacting with digital government services. This app will be available in the later part of the year.
2.	Do I need multiple CorpPass 2FA for Foreigners if I have multiple CorpPass accounts? As long as you use a single identification for your multiple accounts, you will only need to download and setup CorpPass 2FA for Foreigners once. Upon subsequent account activation, please ensure that you enter your CorpPass 2FA Serial Number that could be found in your CorpPass 2FA mobile app under Settings > About this app.
3.	What happen if I change my SIM card or mobile devices number? Do I need to re-install my CorpPass 2FA for Foreigners? You don’t need to repeat the setup of your CorpPass 2FA for Foreigners when you change your mobile SIM card or your mobile devices number.
4.	Can I use CorpPass 2FA for Foreigners with non-Singapore mobile number? Yes. CorpPass 2FA for Foreigners is tagged to your personal ID (e.g. passport number or FIN) and independent from mobile number.
5.	Do I need to have mobile data on to use CorpPass 2FA for Foreigners? Yes, you will need to be connected to your mobile data or wifi to use CorpPass 2FA for Foreigners.
6.	Can I install multiple CorpPass 2FA for Foreigners in my mobile device? No, you can only install one CorpPass 2FA for Foreigners app in your mobile device.
7.	Where can I find it CorpPass 2FA Serial Number? Launch CorpPass 2FA for Foreigners app in your mobile device. Click on wheel icon on the top right corner. Click 'About this app'.
8.	I lost my mobile device that has my CorpPass 2FA for Foreigners, what should I do? You can download and setup CorpPass 2FA for Foreigners in your new mobile device. CorpPass 2FA Foreigners in your previous mobile device will cease to be valid.
9.	Can someone with my mobile device login to my CorpPass account? Other people will not be able to login to your CorpPass account despite having your mobile device. This is because of security features, which need to be completely fulfilled in order to access your CorpPass account. Notification sent to CorpPass 2FA for Foreigners in addition to your confidential 6-digit PIN or your Touch ID.
10.	Why do I still need to set 6-digit PIN or enable Touch ID in my CorpPass 2FA for Foreigners? Should an unauthorised person have your mobile device or gain access to your CorpPass 2FA for Foreigners app, this 6-digit PIN or Touch ID will serve as an additional verification.
11.	What Operating System (OS) versions does CorpPass 2FA for Foreigners support? CorpPass 2FA for Foreigners supports the following OS versions: - iOS users: iOS 9.0 - 12 - Android users: Android 4.4 - 8

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