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CorpPass
Whole of Government

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Registration for Singapore Registered Entities

Initial Registration

1.	How do I register for CorpPass? Setting up CorpPass for your entity begins with the registration of a CorpPass Administrator (Admin) account on the CorpPass website. Only the Registered Officer or the nominated Admin can register for an account. If you are a user who wishes to create a CorpPass account to transact on behalf of your entity, please contact your entity's CorpPass Admin to create a CorpPass account for you.
2.	What do I need to register for a CorpPass Administrator Account? You need the following information to register for a CorpPass Administrator Account: Your entity’s Unique Entity Number (UEN) Your SingPass login details (ID and Password) Your email address If you are not the Registered Officer (RO) of your Entity, these additional details are required: Last 5 characters of Registered Officer’s NRIC Registered Officer’s email address If you are seeking your RO’s approval using the Letter of Authorisation (LOA), ensure you have the following before online submission: Completed Letter of Authorisation Copy of Registered Officer’s Identity Document (i.e. NRIC / FIN / Passport), for uploading with the LOA Note: If the entity’s Registered Officer is a parent company instead of an individual, click here.
3.	I am a User assigned to transact on behalf of my entity. Can I register for a CorpPass account? Only your entity's CorpPass Administrator (Admin) or CorpPass Sub-Administrator (Sub-Admin) is able to create a CorpPass account for you. Kindly approach your Admin or Sub-Admin to create a CorpPass account for you. To retrieve Admin or Sub-Admin of your entity: Access the Find Your CorpPass Admin function on CorpPass website. Login with your SingPass. Enter the required information and click 'Search'. Alternatively, email support@corppass.gov.sg with the following information: Your entity's UEN. Your name, title and contact no. We will notify your entity's CorpPass Admin to contact you.
4.	Can I hold multiple CorpPass accounts? Within an entity, each individual can only hold one CorpPass account to conduct Government-to-Business (G2B) transactions on behalf of the entity. If an individual user conducts transactions on behalf of multiple entities, he / she may hold multiple accounts – one account for each entity he / she transacts on behalf of.
5.	What is the Letter of Authorisation (LOA)? The LOA is an alternative method for the Registered Officer (RO) of an entity to approve new CorpPass Administrator accounts. It is usually used when the RO is not available or does not have a SingPass account to provide online approvals. Do also note that the completed LOA must be uploaded together with a copy of the RO's identity documents (e.g. NRIC / FIN / Passport) during the registration process. Download the LOA template here. Please ensure that all fields are completed before submission. In the event the RO is unavailable, click here. Please note that applications using the LOA mode of approval will take at least five working days to be reviewed and approved by CorpPass.
6.	How do I complete the Letter of Authorisation (LOA)? There are two modes of approval for newly registered CorpPass Administrator (Admin) accounts. If you wish to use the 'Letter of Authorisation', please ensure that all fields are completed within the document. There are 4 sections in the LOA: Section 1: Appointed Admin Details Section 2: Entity Details Section 3: Approver Details Section 4: Declaration Please also note that the LOA must be uploaded together with a copy of your Registered Officer's identity document (e.g. NRIC / FIN / Passport) during the registration process. Applications using the LOA mode of approval will take at least five working days to be reviewed and approved by CorpPass.
7.	I am required to enter my Registered Officer's details during registration. Who is the Registered Officer of my entity? Registered Officer (RO) The RO(s) is the person(s) whose name is officially registered with the entity. This refers to persons registered with ACRA or any of the other UEN-issuance agencies. Examples of RO(s) include: Owner, Partner, Director, and Corporate Secretary. To find out who your RO is, you may approach the UEN-issuance agency your entity is registered under. Typically, the RO should be the person nominating and approving new CorpPass Administrators. In the event the RO is unavailable, click here.
8.	My RO's details are not found on the system. What do I do? The details of the RO you have entered do not match the records registered with your business’ Unique Entity Number (UEN). We suggest that you contact the UEN-issuance agency your entity is registered under to verify or update your RO’s details. To view a full list of UEN-issuance agencies, please click here.
9.	Where can I register a new Registered Officer or remove an existing Registered Officer? Registered Officers' records are maintained by the UEN-issuance agency your entity is registered under - approach the issuance agency to make changes. Note: Registered Officer (RO) is the person(s) whose name is officially registered with the entity. This refers to persons registered with ACRA or any of the other UEN-issuance agencies.
10.	How can I seek approval for my CorpPass Administrator (Admin) account? Your Registered Officer (RO) is required to approve your Admin registration. There are two methods to do so: 1) Online Approval: Enter the details of any of your RO who is a SingPass holder. An email notification will be sent to your RO to log in via SingPass to approve the registration. 2) Upload Letter of Authorisation: Download, complete and upload the Letter of Authorisation template. Once verified by CorpPass, you will receive an email notification that your account is ready for use. Please note that applications using the LOA mode of approval will take at least five working days to be reviewed and approved by CorpPass.
11.	My Registered Officer (RO) does not have SingPass. Can I include him / her in my online approval request? In order to approve the registration online, your RO must be a SingPass holder. For UEN Entities, you are encouraged to include at least one RO who is a SingPass holder for a faster registration process. If not, you can include RO(s) who are non-SingPass holders. However, this process may take longer as you will need to seek approval via a Letter of Authorisation, and upload this along with the RO's Identity Document. If all required documents are submitted in good order, CorpPass will take at least five working days to approve your CorpPass Administrator account.
12.	Who can approve my CorpPass Admin registration? The online approval process is only applicable for requests to be routed to Registered Officers (RO) as their particulars are registered with official Government records. Hence, only the entity's RO will be able to provide online approval to new CorpPass Administrator accounts. In the event the RO is unavailable, click here.
13.	Who is the CorpPass Administrator of my entity? To retrieve CorpPass Admin or Sub-Admin of your entity: • Access Find Your CorpPass Admin function on the CorpPass website. • Login with your SingPass. • Enter the required information and click 'Search'. Alternatively, email support@corppass.gov.sg with the following information. • Your entity’s UEN. • Your name, title and contact no. We will notify your entity’s CorpPass Admin to contact you.

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