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CorpPass Admin Functions

Create Accounts using Profiles from Government Agencies

How do I create CorpPass accounts using profiles from other Government agencies?

To facilitate your entity’s transition to CorpPass, user profiles from selected Government agencies were pre-populated onto CorpPass. These user profiles belong to users who have previously transacted with the Government on behalf of your entity and have existing EASY or GeBIZ accounts.

If you are creating multiple CorpPass accounts, you may choose to create CorpPass accounts by completing and uploading an Excel file template. Under the ‘Users’ tab, select 'Batch Create Users'.

For more information, refer to CorpPass User Guides.

Note: Only users with an active SingPass account would be pre-populated. If a user was not a SingPass-holder or did not have an active SingPass account, his / her profile would not be pre-populated. User profiles that have been reviewed and removed will no longer be pre-populated on the 'Create User Accounts' page. Similarly, individuals who already have a CorpPass account under your entity will not be pre-populated.

Which Government agencies would user profiles be pre-populated from? When would they be pre-populated?

CorpPass pre-populated GeBIZ accounts and EASY accounts from selected Government agencies starting at the end of March 2017. For more information, please refer to the schedule below.

Prepopulation Dates	Source
Apr 2017, Oct 2017, Feb 2018	GeBIZ - MOF
May 2017, Oct 2017	EASY - AGD EASY - DOS EASY - HDB EASY - JTC EASY - LTA EASY - MHA EASY - MinLaw EASY - SCDF EASY - SPF
May 2017	EASY - SSG & WSG
Aug 2018	EASY - IRAS (data as of 24 July)

Updated as of Aug 2018

As part of transitioning from EASY to CorpPass, with effect from 13 Sep 2017, the EASY functions will be limited to only allowing deletion of existing authorisation record(s) of staff/third party to access other government digital services using EASY.

What information was pre-populated for existing user accounts from Government agencies?

Existing user profile information that were pre-populated are:

· Type of ID

· NRIC/FIN (masked for data privacy reasons)

· Email

· Full Name

Are CorpPass accounts automatically created for user profiles that have been pre-populated from other Government agencies?

No, CorpPass accounts will have to be manually created for pre-populated users. The CorpPass Administrator (Admin) will see the pre-populated user profiles upon logging into CorpPass, under the 'Create User Accounts' page. For each user profile, the entity's Admin may choose to either remove it or to create a CorpPass account. To create a CorpPass account, the Admin should verify existing details and enter other required details to proceed.

For more information, you may download a detailed PDF guide found on our support page.

My entity has existing user accounts with multiple agencies, but I do not see them on CorpPass. Why?

CorpPass pre-populated user profiles from selected Government agencies starting with user profiles from GeBIZ at the end of March 2017. For more information, please refer to the schedule here.

If I remove pre-populated user profiles, will the user's access to the existing Government services be affected (i.e. can they continue to login via SingPass to the digital services)?

Once you remove pre-populated user profiles and click 'Submit', they will no longer be pre-populated on the 'Create User Accounts' page. Their access to digital services via existing login IDs such as SingPass or EASY will not be affected.

Why do I see a list of users that do not belong to my company?

To facilitate your entity’s transition to CorpPass, user profiles from selected Government agencies were pre-populated onto CorpPass. These are users who have active GeBIZ or EASY accounts under your entity’s UEN.

If they no longer belong to your company, you may remove them from the listing on CorpPass. Do note that this does not remove their GeBIZ or EASY accounts.

For more information, you may download a detailed PDF guide found on our support page.

I have recently created some new users to GeBIZ / EASY, why are they not reflected on CorpPass?

CorpPass had pre-populated user profiles from selected Government agencies starting with user profiles from GeBIZ at the end of March 2017. For more information, please refer to the schedule here.

If you have recently created a new GeBIZ or EASY account, the profile would not be available on CorpPass.

*Note: Only users with an active SingPass account will be pre-populated. If a user is not a SingPass-holder or does not have an active SingPass account, his / her profile will not be pre-populated. User profiles that have been reviewed and removed will no longer be pre-populated on the ‘Create User Accounts' page. Similarly, individuals who already have a CorpPass account under your entity will not be pre-populated.

If you are unable to find an answer to your query, please submit your Feedback to let us know how we can help you.