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GCE N(T) / N(A) / O / A - Level Examinations

For school candidates - Certificates and Statement of Results

1.	There are personal particulars (e.g. Statutory Name, Hanyu Pinyin Name, Identification Number etc) that are reflected inaccurately on my result slip and/or certificate. How can I make amendments to them? There is no reprint of the result slips. You can request for a re-print of your certificates through your respective schools together with the original certificates that need amendments. The school must write to us to explain the reason for amendments, and we will review the request before approving or rejecting the request. We will only consider requests for reprints of certificates due to errors in personal particulars. An administrative fee may be charged.
2.	I have submitted a request to amend the particulars on my certificate. How long will it take for me to receive my amended certificate? The amendment process will be carried out and completed within two weeks after the receipt of the amendment request and payment (if required by SEAB). The amended certificate will be dispatched to your school via registered post, and the school will contact you to collect it.
3.	If I have failed a subject, will this be shown on my certificate? To be awarded with a GCE N(T)-Level examination certificate, you must obtain at least grade D in one or more GCE N(T)-Level subjects that you have registered for. Subjects with a fail grade will not be shown on the certificate. To be awarded with a GCE N(A)-Level examination certificate, you must obtain at least grade 5 in one or more GCE N(A)-Level subjects that you have registered for. Subjects with a fail grade will not be shown on the certificate. To be awarded with a GCE O-Level examination certificate, you must must obtain at least grade C6 in one or more GCE O-Level subjects that you registered for. Subjects with a fail grade will not be shown on the certificate. To be awarded with a GCE A-Level examination certificate, you must obtain at least grade E in one or more GCE A-Level subjects, or a grade C6 in one or more GCE AO-Level subjects, that you have registered for. Subjects with a fail grade will not be shown on the certificate.
4.	If I was absent for a subject, will this be shown on my certificate? The examination rules and regulations note that all candidates are required to sit for all registered papers of an examination, such as the Oral, LC, Coursework, Practical and Written papers. Candidates who miss any of an examination’s papers without valid reasons such as illness will be marked as “Absent” for that examination. The “Absent” grade will be reflected on your result slip. It will not be reflected on your examination certificate.
5.	I have sat for the Mother Tongue Language (MTL) written papers during the Mid-Year and Year-End examinations. Which grade will be shown on my result slip and examination certificate? Your MTL subject grade will be computed based on the better grade which was awarded for Mid-Year and Year-End MTL written examinations, and your grades for your MTL Listening Comprehension and Oral papers. This MTL subject grade will be reflected on your result slip and certificate.
6.	Are the awarded grades given based on certain cut-off marks, or the distribution of candidates with certain marks? Grading for the national examinations is not based on pre-determined cut-off marks or a pre-determined percentage of candidates for certain grades. Instead, grading takes into consideration various factors such as the paper difficulty and the quality of the candidates’ work, so as to maintain standards.
7.	I only sat for the GCE O-Level Mother Tongue Language examination in Secondary 3. Will I receive an examination certificate? You will receive a GCE O-level certificate if you obtain a grade of at least C6 in the subject.
8.	I have lost my Certificate. How can I get a replacement certificate? The Certificate is only issued once. If you have lost your Certificate, you can purchase a "Statement of Results" from the Ministry of Education Customer Service Centre at 1 North Buona Vista Drive, Singapore 138675. The operating hours are from 8:30 am to 5:30 pm (Mon-Fri) and 8:30 am to 12:30 pm (Sat). The contact number is 6872-2220. The "Statement of Results" costs S$10.00 per copy. A levy of S$2.00 and S$5.00 will be charged if you would like the Statement of Results to be mailed to your local address or overseas address respectively.
9.	How can I purchase a Statement of Results? From 3 May 2019, past years’ GCE-Level examination results since 1975 will be progressively made available by examination year online, and you may retrieve your past years’ GCE-Level examination results through your Skills Passport on the MySkillsFuture portal if you are a SingPass holder. Please refer to the following page https://www.seab.gov.sg/home/services/purchase-of-statements-of-results, for more information, and for an updated listing of the GCE-Level examination results that are available online for retrieval. For examination results that are not available in your MySkillsFuture portal or if you are a non SingPass holder, please purchase the Statement of Results directly from the Ministry of Education Customer Service Centre (MOE CSC). If you sat for the GCE-level examination before 1975, please call MOE CSC at 6872 2220 for assistance.
10.	What national examination results can be retrieved from the MySkillsFuture portal? By early 2020, all GCE N(A)/N(T)-, O- and A-Level examination results from the 1975 examination year onwards, will be available in the individuals’ Skills Passports which can be accessed from the MySkillsFuture portal at https://www.myskillsfuture.sg/content/portal/en/individual/skills-passport.html, or from the MySkillsFuture mobile application. The first set of examination results that would be available in the MySkillsFuture portal is the 2018 GCE O-Level examination results. Following the digitising of the above results, the results of all future GCE-Level examinations will also be made available online after their respective results release dates. You may refer to the section ‘Past years’ examination results in digital form’ that is found on the following page, https://www.seab.gov.sg/home/services/purchase-of-statements-of-results, for more information on the years of results that have been made available digitally. To find out more about the MySkillsFuture portal and how to access your examination results from the portal, please click on https://www.myskillsfuture.sg/content/portal/en/header/faqs/SkillsPassport.html.
11.	What are the years of results that are currently available online? You may refer to the section ‘Past years’ examination results in digital form’ that is found on the following page, https://www.seab.gov.sg/home/services/purchase-of-statements-of-results, for more information on the years of results that have been made available digitally.
12.	I am not able to access the MySkillsFuture portal as I am not a SingPass holder. How can I retrieve my results online? MySkillsFuture Portal is currently accessible by individuals with SingPass. Non-SingPass holders will continue to purchase hardcopy Statements of Results (SORs) from the Ministry of Education Customer Service Centre (MOE CSC). For more information, please refer to the section on the Purchase of SORs that is found on the following page, https://www.seab.gov.sg/home/services/purchase-of-statements-of-results.
13.	I am a SingPass holder. Can I still purchase the hardcopy SORs at MOE CSC? Yes, you can still purchase the hardcopy SORs at $10 per copy from the MOE CSC. However, we encourage you to retrieve the digitised past year’s examination results from the portal instead if they are available. The digitised results are secured with tamper-resistant encryptions, and employers and tertiary institutions who wish to verify the examination results of particular individuals are able to do so, by following the steps found on the SkillsFuture Singapore’s website at https://www.myskillsfuture.sg/content/portal/en/header/faqs/SkillsPassport.html.
14.	I took my national examinations using a Foreign Identity Number, but am now a holder of a NRIC. Will my results be available online on the MySkillsFuture Portal? The identity number that is captured in your examination records takes reference from the identity number that you have used when you sat for your examinations. To maintain the integrity of the examination records, personal data such as identification number will not be amended or replaced. Hence, you will not be able to find your results for those examinations on the MySkillsFuture Portal, when you access the portal using your new identity number. Therefore, please purchase hardcopy SORs from the MOE CSC if you require a copy of your examination results.
15.	Will SEAB still issue the hardcopy result slips and examination certificates to the candidates? Yes, SEAB will still issue the hardcopy result slips and examination certificates to the candidates. For school candidates, this arrangement allows the teachers to provide appropriate and timely counselling and advice to their students on the options for their next level of study. It will also provide the opportunity for schools to celebrate their students’ achievements with the whole cohort.