Frequently Asked Questions

Please refer to the list of Important Dates in our website via this link.

Yes, you can. Please inform your school in advance and confirm the arrangement with the school.

You can collect your certificate from your school. Your school will inform you when the certificate is ready for collection.

Please inform your school of the spelling error. The error will be corrected on your certificate. An administrative fee may be charged.

The Certificate is only issued once. If you have lost your Certificate, you can purchase a "Statement of Results" from the Ministry of Education Customer Service Centre at 1 North Buona Vista Drive, Singapore 138675. The operating hours are from 8:30 am to 5:30 pm (Mon-Fri) and 8:30 am to 12:30 pm (Sat). The contact number is 6872-2220. The "Statement of Results" costs S$10.00 per copy. A levy of S$2.00 and S$5.00 will be charged if you would like the Statement of Results to be mailed to your local address or overseas address respectively.

You will receive a GCE O-level certificate if you obtain a grade of at least C6 in the subject.

By early 2020, all GCE N(A)/N(T)-, O- and A-Level examination results from the 1975 examination year onwards, will be available in the individuals’ Skills Passports which can be accessed from the MySkillsFuture portal at https://www.myskillsfuture.sg/content/portal/en/individual/skills-passport.html, or from the MySkillsFuture mobile application.

The first set of examination results that would be available in the MySkillsFuture portal is the 2018 GCE O-Level examination results.

Following the digitising of the above results, the results of all future GCE-Level examinations will also be made available online after their respective results release dates.

You may refer to the section ‘Past years’ examination results in digital form’ that is found on the following page, https://www.seab.gov.sg/home/services/purchase-of-statements-of-results, for more information on the years of results that have been made available digitally. To find out more about the MySkillsFuture portal and how to access your examination results from the portal, please click on https://www.myskillsfuture.sg/content/portal/en/header/faqs/SkillsPassport.html.

You may refer to the section ‘Past years’ examination results in digital form’ that is found on the following page, https://www.seab.gov.sg/home/services/purchase-of-statements-of-results, for more information on the years of results that have been made available digitally.

MySkillsFuture Portal is currently accessible by individuals with SingPass. Non-SingPass holders will continue to purchase hardcopy Statements of Results (SORs) from the Ministry of Education Customer Service Centre (MOE CSC).

For more information, please refer to the section on the Purchase of SORs that is found on the following page, https://www.seab.gov.sg/home/services/purchase-of-statements-of-results.

Yes, you can still purchase the hardcopy SORs at $10 per copy from the MOE CSC. However, we encourage you to retrieve the digitised past year’s examination results from the portal instead if they are available.

The digitised results are secured with tamper-resistant encryptions, and employers and tertiary institutions who wish to verify the examination results of particular individuals are able to do so, by following the steps found on the SkillsFuture Singapore’s website at https://www.myskillsfuture.sg/content/portal/en/header/faqs/SkillsPassport.html.

 

The identity number that is captured in your examination records takes reference from the identity number that you have used when you sat for your examinations.

To maintain the integrity of the examination records, personal data such as identification number will not be amended or replaced. Hence, you will not be able to find your results for those examinations on the MySkillsFuture Portal, when you access the portal using your new identity number.

Therefore, please purchase hardcopy SORs from the MOE CSC if you require a copy of your examination results.

Yes, SEAB will still issue the hardcopy result slips and examination certificates to the candidates.

For school candidates, this arrangement allows the teachers to provide appropriate and timely counselling and advice to their students on the options for their next level of study. It will also provide the opportunity for schools to celebrate their students’ achievements with the whole cohort.