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1.
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How can I check which Institution an inmate is housed in?
(recent update)
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All female inmates are housed in Changi Women's Prison (CWP). Male inmates under remand are housed in Cluster B, institution B2. See Table 3 below for a list of the institutions and their contact numbers.
Table 3: Institutions and contact numbers
| Institution | Contact no. | ADMIRALTY WEST PRISON
21 Admiralty Road West
Singapore 757698 | General enquiry (Tel) : 6884 1861
Visit Office (Tel) : 6884 1866
| CHANGI WOMEN'S PRISON
10 Tanah Merah Besar Road
Singapore 498834 | General enquiry (Tel) : 6546 9427
Visit Office (Tel) : 6546 9895
| Cluster A
982 Upper Changi Road North
Singapore 507709 | Record Office (Tel) : 6546 7140 / 6546 7141 / 6546 7142 / 6546 7144
Reception Office (Tel) : 6546 9231 / 6546 9293
| Prison Link Centre (Changi)
990 Upper Changi Road North
Singapore 506968 | Visit Office (Tel) : 6546 7170 / 6546 7171 / 6546 7172
| KAKI BUKIT CENTRE
10 Kaki Bukit Ave 5
Singapore 417902 | 6846 2730 | Prison Link Centre (Jurong)
Blk 134 Jurong East Street
13 #01-307D, Singapore 600134
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| Prison Link Centre (Toa Payoh)
11 Lorong 3 toa Payoh,
Jackson Square Block B
#03-13/14/15, Singapore 319579
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| Cluster B
984 Upper Changi Road North,
Singapore 506969
| Visit Office (Tel) : 6546 7170 / 6545 7171 / 6546 7172
Record Office (Tel) : 6546 6739
Reception Office (Tel) : 6546 6742
| Kaki Bukit Centre (Prison School)
10 Kaki Bukit Ave 5, Singapore 417902 | 6846 2730 | Selarang Park Community Supervision Centre
1 Selarang Park Road,
Singapore 508167 | General Enquiries(Tel) : 1800 543 1825
Record Office (Tel) : 1800 543 1842
Reporting Centre (Tel) : 6546 9362
Visit Office (Tel) : 6546 9264
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2.
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How do I apply for visit rights if I am not a family member of the inmate?
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Non-family visitors accompanied by the Visit Card holder may be allowed to visit certain categories of inmates, on a case-by-case basis and subject to approval by the Prison authorities.
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3.
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What are the operating hours of the Prison Link Centres?
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Name of Prison Link Centre (PLC)
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Operating Hours
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| PLC (Changi) |
Monday to Friday: 8 am to 5 pm
Saturday: 8 am to 12.30 pm |
| PLC (Jurong) |
Monday to Thursday: 8.00am to 4.30pm
Friday & Saturday: 8.00am to 4pm
Sundays & Public Holidays closed.
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| PLC (Toa Payoh) |
Monday to Friday: 8 am to 5.30 pm
Saturday: 8 am to 5 pm |
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4.
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Can I write letters to an inmate?
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Yes. All standard materials including greeting cards and postcards, are subject to screening and approval by the Prison authorities. Non-standard materials will be rejected immediately, such as those of the following nature: musical, perfumed, pop-ups, irregular-shaped, unusually large, glossy surface, pasted with neo-prints/stickers, printed with personal photographs, etc.
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5.
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What documents must I bring along for the visit?
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Your Visit Card, NRIC or Passport and/or Work Permit and letters (if any) are required at every visit session. Birth Certificates, Marriage Certificates are required for relationship verification purposes during the first registration. See Table 1 for the types of documents to be produced.
Table 1: Types of documents to be produced for verification of relationship
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Visitor
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Documentary Proof
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| Paternal Grandparent |
• NRIC/valid passport of paternal grandparent
• Original Birth Certificate of Inmate
• Original Birth Certificate of inmate’s father |
| Maternal Grandparent |
• NRIC/valid passport of maternal grandparent
• Original Birth Certificate of Inmate
• Original Birth Certificate of inmate’s mother |
| Parent |
• NRIC/valid passport of parent
• Original Birth Certificate of Inmate |
| Spouse |
• NRIC/valid passport of spouse
• Original Marriage Certificate of inmate |
| Sibling |
• NRIC/valid passport of sibling
• Original Birth Certificate of inmate
• Original Birth Certificate of sibling |
| Child |
• NRIC/valid passport of child
• Original Birth Certificate of child |
| Step-parent |
• NRIC/valid passport of step-parent
• Original Birth Certificate of Inmate
• Original Marriage Certificate of step-parent with inmate’s natural parent |
| Step-sibling |
• NRIC/valid passport of step-sibling
• Original Birth Certificate of Inmate
• Original Birth Certificate of step-sibling |
| Step-child |
• NRIC/valid passport of step-child
• Original Birth Certificate of step-child
• Original Birth Certificate of Inmate |
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