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1.
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Where can I find a list of NLB libraries which are near my house?
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2.
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Where can I find more information on library membership and borrowing privileges?
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3.
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Why is there a need for two more websites?
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In the case of NLB, we have identified two distinct and large groups of users who regularly access information or services provided by either the National Library or our public libraries. Therefore we have grouped and packaged the information and services used by each group of customers into the two new library websites.
Specifically, the National Library Singapore website (www.nl.sg) is created to better served library users with reference, research, heritage and bibliographical needs. It will also feature information on programmes and events held at the National Library.
The Public Libraries Singapore website (www.pl.sg) will serve the reading, borrowing and lifelong learning needs of the larger population. Library users will also have quick and easy access to their accounts, enquiry and advisory services and information on programmes for all ages at the various public libraries across Singapore.
We hope these new websites would add convenience to our customers and provide a way for them to learn about the distinct roles of the National Library and the public libraries.
NLB (National Library Board Singapore), the statutory agency that oversees the National Library Singapore and Singapore's islandwide network of Public Libraries, will continue to provide corporate-oriented information and services to corporations, business and library partners, media and potential employees on its corporate website www.nlb.gov.sg
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4.
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What is the primary role or function of the NLB corporate website?
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NLB
(
National Library Board Singapore
) is the statutory agency that oversees the National Library Singapore and the islandwide network of Public Libraries, as well as providing client library services. On the corporate website (www.nlb.gov.sg), NLB will continue to provide corporate-oriented information and services for corporations, business and library partners, media and potential employees.
Additionally, to reach the young and to engage a wider audience, we are also on new social media platforms such as blogs and interactive microsites like GoLibrary and GoMedia.
We also provide invaluable and convenient access to more than 150 electronic databases, e-magazines, e-newspapers, e-books, etc. on our new eResources website.
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5.
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What are the key features of the National Library Singapore website?
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The key features of the National Library Singapore website (www.nl.sg) includes the following:
1. There is a greater emphasis on Singapore content. The Singapore Pages acts as gateway to resources on Singapore. This provides a unified, one-point access to a wide variety of rich content in various formats. These pages can be browsed by topics.
2. Regulatory services such as the Legal Deposit are now available with forms for completion online.
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6.
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What are the key features of the Public Libraries Singapore website?
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In the Public Libraries Singapore website (www.pl.sg), we have categorised our content and services into 4 key sections:
1. Just Ask
* We might be able to save you time and let you focus on using the information. We will search from reliable and authoritative library resources or other external sources.
* We will provide answers or point you in the right direction to get what you need. Replies would be sent within 3 days.
* Give the ASK! service a try. Submit your question to the ASK! service now.
2. Just Browse
* Check out our latest arrivals by Language, Format (Books/Audio-visual), Type (Fiction/Non-Fiction and Genres (Romance, Mystery, Science Fiction, etc) or just alphabetically.
* You can also read about our reading campaigns, e-Resources, book recommendations, reading groups, programmes, librarian services and outreach activities.
3. Just Check
* Check the library catalogue or check your account to see your loan items, pay your fines, apply for membership, report loss of card or change of address, or sign up for the loan returns reminder service.
4. Just Share
* This is a new feature that we have introduced on our Public Libraries Singapore website which allows library users to share photos that they have taken according the categories displayed.
* It is a platform for you to Share and Learn through pictures.
* You can share, browse and co-manage learning-related pictures and content.
* You may see the specific FAQs for Just Share here.
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7.
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What information or services are available on the NLB corporate website?
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NLB
(National Library Board Singapore), the statutory agency that oversees the National Library Singapore and Singapore's islandwide network of Public Libraries, will continue to provide corporate-oriented information and services to corporations, business and library partners, media and potential employees on its corporate website.
You can also gain access to common library services through the Quick Links on the website, which includes the Library Guide, information on library locations and opening hours, calendar of events, library catalogue, checking your membership account and connecting to our eResources. You can also shop online for library themed gifts via The Library Shop.
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8.
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What is the difference between the Lee Kong Chian Reference Library and Central Public Library located in the National Library Building?
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Both the Lee Kong Chian Reference Library and the Central Public Library seek to inspire library users, young and old, generalist and specialist, in their pursuit of learning. However, each library has its own specific function and purpose.
The Lee Kong Chian Reference Library provides research and reference materials and services to researchers, academics, scholars, government departments, businesses and other information seekers.
The Central Public Library is a public lending library and caters to the broader user group of children, youths and adults, with its extensive collection of materials, both fiction and non-fiction, ranging from mainstream materials to award winning literature in all four official languages here.
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9.
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Where can I get information on public library guidelines and policies?
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These are available here.
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10.
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How do I locate NLB's contact numbers?
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Click here for our contact details.
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11.
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Where does my donation go to?
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If you have selected a specific cause to donate to, the funds will be dedicated for that specified cause.
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12.
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If I do not wish to donate money, is there another way I can contribute?
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If you do not wish to donate money, you can also volunteer your time and skills. Click on Volunteer to find out more. Alternatively, you can donate old historical materials and documents to build our local heritage collection. Click on Donate to find out more.
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13.
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Why is NLB setting up a donation section?
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NLB is setting up a donation section on our corporate website so that it can engage Singaporeans in providing community support for libraries. It is a platform whereby members of the public can make cash and non-cash contributions for community causes and to help build our heritage collection. In doing so, Singaporeans can take pride and ownership in the nation’s libraries that offer free services and programmes for the benefit of everyone.
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14.
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What is a tax-deductible receipt?
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As an Institution of Public Character (IPC). NLB can issue a tax-deductible receipt for your donation. For individual donors, this receipt is for your retention. You do not have to claim the deduction in your tax form, if you have given your NRIC/FIN number. The deduction will be automatically included in your tax assessment. For other donors, please retain this receipt for submission to the Comptroller of Income Tax.
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15.
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How will I know if my donation has been transacted?
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When you receive a ‘Thank you’ acknowledgement message, it indicates that your donation request has been transacted successfully
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16.
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How much of every dollar that I give go towards the causes?
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100% of every donation dollar received will go toward supporting the causes.
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17.
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What is the minimum sum that I can donate?
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Minimum donation is SGD$5.
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18.
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Why does NLB have its own donation section when MICA already has GRACE?
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NLB’s donation section provides more in-depth information and channels in which the community can play a role in supporting libraries, in cash or in kind. For the public who has a keen interest in our libraries, they can also readily contact NLB conveniently via our website
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