Information on such matters can be found through these links:

• Spam Control Website

• Spam Control Framework

If you face problems concerning nuisance/ prank calls, SMS or faxes, you should alert your service provider and seek its assistance. For example, you could ask your service provider for advice on the options available for tracing nuisance calls. Some service providers offer value-added services (VAS) such as call blocking, caller ID or call tracing, which may be helpful in tracking the nuisance calls. You may also wish to lodge a police report. If the problem persists or the content contains elements of threat, you may wish to seek assistance from the police.

If the message contains sexually explicit or offensive content, you may wish to refer the matter to Media Development Authority (MDA) for further investigation or advice. If the message contains offensive language that might amount to a threat or that might cause racial or religious disharmony, you may wish to refer the message to the police. You should separately approach your service provider for assistance on how you can stop receiving these messages.