Frequently Asked Questions Advanced Search Advanced Search Close Panel All of these words This exact phrase Any of these words Without these words Search within: CAASWhole of Government Expand All Collapse All Aviation SafetyPersonnel Licensing (General) 1. Where is the CAAS Personnel Licensing Office located at? The CAAS Personnel Licensing office is located at Singapore Changi Airport Terminal 2, South Pier Level 3, #038-039. You may refer to the map for directions to our office. Our mailing address is:Civil Aviation Authority of SingaporeSafety Policy & Licensing DivisionLicensing SectionSingapore Changi Airport P. O. Box 1Singapore 918141 2. What are the operating hours of the personnel licensing office? Our office is open during these times:Day Time Monday to Friday0900 hrs to 1200 hrs1400 hrs to 1700 hrsEve of New Year, Chinese New Year and Christmas during Monday to Friday0900 hrs to 1145 hrsSaturday, Sunday and Public HolidaysClosed 3. Where can I find the application forms for licensing matters? Click below for the application forms for licensing matters:Flight crew licensing and examination formsAircraft maintenance licensing and examination forms 4. Where can I find the various application fees for the SAR-66 Aircraft Maintenance Licence (AML) and Flight Crew Licence (FCL)? These fees can be found in the Air Navigation Order Twelfth Schedule Paragraphs 11 and 12. 5. What are the accepted modes of payment? Payment can be made by credit card (VISA and MasterCard). We do not accept payment by Nets or other credit cards (e.g. American Express, Diners Club etc). 6. I am a Singapore licence holder but am intending to pursue my career overseas. The foreign licensing authority has requested for a letter from CAAS to authenticate my Singapore licence. What is the process to get such a letter? The foreign licensing authority will need to provide CAAS with the following information, via email to firstname.lastname@example.org:Name of licence holder;Licence type and licence number;Name and email address of the liaison officer/point of contact from the foreign licensing authority. 7. How do I amend my personal particulars in the licence? For flight crew licence holders, please visit the CAPELS portal (CAPELS.caas.gov.sg), and click on the "Applicant's Profile" tab to amend your particulars. You will be required to upload supporting document(s) (where applicable) for our verification: Particulars to be amended Document required Name Deed poll / NRIC / Passport Passport No. Passport NRIC No. NRIC Nationality Passport / NRIC Postal Address NRIC / A recent credit card statement Email Address None Mobile / Home phone no. None Photo Passport sized photo For aircraft maintenance licence holders, please submit the hardcopy application form with the supporting document(s) (where applicable) to CAAS for verification. If you are unable to find an answer to your query, please submit your Feedback to let us know how we can help you.