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Top 5 Most Popular FAQs
What kind of police reports should I lodge online?
As your report will not be read immediately, you should only lodge online reports for crimes that do not require immediate Police attention. You should not use this service to notify the Police if one or more of the following applies:
The incident is happening now or is still in progress
The suspect(s) is/are still at the scene or around the vicinity
Someone's life or property is in immediate danger
Someone has been injured in the incident
The report pertains to a missing person
Physical evidence such as blood stains, fingerprints have been left at the scene of crime
For these emergencies, please call '999'.
What constitute handphone driving?
To ensure that only drivers who blatantly disregard the safety of other road users by using their mobile phone while driving, 3 clear conditions were stipulated. For the offence of handphone driving to stand, ALL the following 3 conditions must be fulfilled:
(a) the vehicle is in motion; and
(b) the driver is holding on to the handphone with one hand; and
(c) the driver is communicating with any person with that handphone.
[Para 2(c) includes making phone calls, paging for someone, receiving a call by pressing the keypad, reading, writing or sending of SMS.]
The purpose of setting the 3 conditions is to ensure that drivers who have no intention to commit handphone driving will not be caught by ambiguous rules. For example, a driver who simply holds a mobile phone but is not using it to communicate while driving will not have committed an offence of handphone driving. However if by doing so, the driver loses attention on the roads and fails to maintain proper control of his vehicle, he will still have committed an offence of driving without due care or reasonable consideration.
Similarly, the spirit of the law is such that the driver who uses his handphone is only a menace to other road users if his vehicle is moving. As such, drivers who use their handphone while the vehicle is stationary should not be caught by this rule.
In short, Traffic Police do not take action against motorists for handphone driving simply because there is a handphone on the passenger seat or beside the driver. Traffic Police will only take actions when our observations show that all the three conditions for the offence of handphone driving are concurrently present.
What are the offences that carry demerit points?
There are 8 categories of offences that carry demerit points. They are grouped under 3, 4, 6, 8, 9, 12, 18 & 24 demerit points according to the severity of offences.
Can I check the status of my demerit points?
With effect from 7 June 2004 , Singaporeans and Permanent Residents (PRs) can check their demerit points under the Driver Improvement Points System (DIPS) by assessing the Electronic Driver Data and Enquiry System (EDDIES).
EDDIES can be accessed by logging on to the
website. Once you are at the eCitizen website, select Transport -> Driving in Singapore -> E-Transaction -> Electronic Driver Data Information & Enquiry System.
EDDIES can also be accessed through the
Electronic Police Centre
in the Singapore Police Force website.
Alternatively, you may access EDDIES directly at this
Traffic Police will also remind motorists of their current status of demerit points under the following circumstances:
If you have accumulated 12 or more demerit points and your licence has never been suspended before, you will receive a notice listing out all the offences and demerit points you have accumulated from Traffic Police.
If you have previous suspension record, you will be given a notice once you have accumulated 6 demerit points. This notice serves as a warning and also to remind you on your demerit points position.
What happens after I submit my report?
An email confirmation will be sent upon the receipt of your report. The email confirmation will indicate your report number, the Police Division and Police Officer in charge of your report. You will be contacted by the Police Officer in charge of your report, regarding the status of your case.
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