To activate your 2FA, you can send the activation code in the PIN mailer to 78111 via SMS, OR log into Assurity’s website (https://portal.assurity.sg/activate) using your NRIC and the PIN mailer password.
Upon successful activation, your SingPass 2FA setup is complete.
Watch this video guide for more info: https://youtu.be/pHmFK78IlVI
You can request a new PIN mailer.
For overseas users, please request a new PIN mailer by sending an email to firstname.lastname@example.org. A helpdesk officer will assist you accordingly.
You need 2FA to file taxes, view CPF statements, access SkillsFuture credits and more. It will take up to 10 working days to set up your 2FA. Please plan in advance before you transactonline. To set up your 2FA, please complete these steps:1. Log in to your account at www.singpass.gov.sg & follow the instructions on the screen.2. A PIN mailer will be mailed to your registered address.3. Activate your 2FA using the PIN mailer, then you’re done!
Starting from 15 February 2016, SingPass users will be auto-registered for SMS 2FA in batches. They will receive an SMS, informing them that they have been auto-registered for SMS 2FA, and a PIN mailer will be sent to their registered addresses for them to activate their 2FA. If you have received this SMS, you just have to wait for your PIN mailer to arrive. Then, you can activate your 2FA by following the instructions in the mailer.
If you did not receive this SMS and have verified your Singapore-registered mobile number with SingPass, you can register for SMS 2FA by sending “Register” to 78008 (if you are in Singapore) or +65 82411666 (if you are overseas) via SMS.
To better protect your personal data, SingPass 2FA is only required for selected government digital transactions that involve sensitive data (e.g. IRAS tax filing, accessing CPF statements). This means that in addition to your SingPass ID and password, you will need to enter a One-Time Password (OTP) sent via SMS, or generated through a OneKey token.
For the list of selected government digital transactions, please click here.