LEGISLATION AND GUIDELINES
Collection, Use & Disclosure
Access & Correction
Care of Personal Data
Do Not Call Registry
Data Protection Officers
Outreach and Training
Listing of DP Services
Data Protection Trustmark
Collection, Use, & Disclosure
Access & Correction
Care of Personal Data
Do Not Call Registry
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Whole of Government
Outreach and Training
Where can an organisation seek help?
The PDPC provides various resources to help organisations in their data protection journey, including introductory briefing sessions, BM WSQ data protection courses and informal guidance. SMEs may also look to SME Centres for further assistance.
Generally, the PDPC does not conduct customised briefings and workshops for specific organisations as each organisation will have to determine its own data protection policies to meet its own business needs and to communicate these policies to their respective officers who handle personal data within the organisation.
Are the events organised by the PDPC chargeable?
In general, the briefings and seminars are free-of-charge, unless otherwise stated. Registration is on a first-come-first-served basis.
Who are the target audiences for the events organised by the PDPC?
C-level Management, Heads of Corporate Governance or appointed Data Protection Officers, and decision makers and key influencers of organisations' data management from all industries are encouraged to attend.
How many employees can an organisation send to attend the events?
The PDPC is flexible in this aspect, as long as participants are in a data protection-related field.
What is the maximum number of participants for each event?
Please refer to the relevant event for details.
How often does the PDPC organise such events?
Aside from the annual seminar, the frequency of briefings is organised based on demand.
Where can the details of each event be found?
The sessions and details of the events are updated on our
How can organisations be kept up to date about PDPC's outreach activities?
Organisations may sign up for our
for updates on our news and events.
Should organisations attend data protection courses offered by third parties and are these courses endorsed by PDPC?
The PDPC is unable to comment on courses conducted by third parties. You should assess if the curriculum offered by third parties meet your requirements before signing up for such courses.
For a list of events organised by the PDPC please visit the
page of our website. You may also consider the two-day course,
"Fundamentals of the Personal Data Protection Act (PDPA)"
, developed under the Business Management Workforce Skills Qualifications (BM WSQ) framework and conducted by selected Approved Training Organisations.
Fundamentals of the PDPA
Who would be the target audience for the BM WSQ course "Fundamentals of the Personal Data Protection Act (PDPA)"?
DPOs / Compliance Managers / Human Resource Specialists / Information Technology Personnel / Marketing Professionals / Sales and Business Development Executives or Managers / Telemarketers / Office Administrators.
How is the WSQ PDPA course different from other PDPA trainings organised by other training providers?
Trainings conducted by other training providers outside of the list will not be using the curriculum that PDPC has developed under the WSQ framework. These training sessions may not be eligible for funding by SkillsFuture Singapore. Organisations should assess and choose the training sessions that best suit their organisations' needs.
How much does the BM WSQ PDPA course cost with, and without subsidy? How long is each course?
There is no fixed fee - each training provider may price its course independently. Singaporeans and Permanent Residents attending the WSQ PDPA course will be eligible for course fee funding. In addition, companies will also be eligible for absentee payroll if they support their employees for the WSQ PDPA course. Interested parties may refer to the individual training provider's website for details or for enquiries.
Where can I get more information on the course?
You may check out our website on
Help for Organisations
for more information on the course, the list of approved training providers, and their contact information.
What is the PDPA E-learning Programme for?
The PDPA E-learning Programme provides a convenient alternative platform for organisations to learn the basics about their personal data protection obligations under the PDPA. The E-learning modules are free-of-charge and can be accessed
Who can take the PDPA E-learning Programme Assessment Module?
While the Assessment Module is designed for organisations and their employees to assess their knowledge of the application of the PDPA, any website visitor may take the assessment if they wish to.
Is there a passing score for the Assessment Module?
There is no passing score for individuals taking the assessment. Organisations with a Corporate Account may prescribe their own benchmark on employees taking the assessment.
Can the Assessment Module be taken more than once by the same user?
There is no restriction to the number of times a user may take the assessment. To re-take, users may simply close the module window and access the Assessment Module from the PDPC website again.
Who can apply for the PDPA E-learning Programme Corporate Account and how much does it cost?
The Corporate Account is offered free-of-charge and any registered organisation may apply for it. More details can be found
DPO Competency Framework and Training Roadmap
Is it mandatory for a DPO to develop the competencies and attend training?
The list of competencies under the PDPC's DPO Competency Framework and Training Roadmap are not mandatory for the DPO. It serves to guide data protection professionals in enhancing their knowledge and capabilities, in order to effectively fulfil their role and responsibilities.
Do DPOs need to go for certification to be recognised by the PDPC as a qualified DPO?
The PDPC does not require that a DPO must obtain a Data Protection certification or be trained to be a qualified DPO. However, the PDPC encourages all DPOs to have or acquire certain competencies to effectively fulfil their role and responsibilities.
Which competencies are important for a DPO?
The PDPC has identified 6 data protection-related competencies, in consultation with industry, that are important for DPOs to strengthen their capabilities, such as internal risk management and data governance.
Which competency should a DPO begin with?
For a new entrant or an existing practitioner with little knowledge of the PDPA, the DPO should start with Data Protection Management.
Is there a certain sequence to the competency framework that DPOs have to follow?
The DPO Competency Framework is designed to allow data protection professionals to identify their competency gaps and attend the relevant training courses to acquire the knowledge and capabilities. Generally, a DPO should prioritise and focus on the competencies which will enable him/her to perform his/her role effectively.
Does a DPO need to know all the competencies within the DPO competency framework?
The framework is a guide for data protection professionals to build their competencies and upskill themselves to stay relevant. For a start, a DPO should focus on selected competencies and progressively develop new competencies over time as the job function expands.
Why are data innovation-related competencies relevant to a DPO?
Organisations are increasingly leveraging data as a strategic asset to deliver new and improved products and services. A competent DPO will be able to assist the organisation in using data responsibly to support innovation and gain a competitive advantage to maximise data sharing partnerships while ensuring trust and accountability.
How can an organisation make use of the DPO Competency Framework to hire DPOs?
For business owners and HR managers, the DPO Competency Framework can help them decide how to structure their data protection functions and make hiring decisions. There are also baseline descriptions of tasks for them to better understand the different job functions of a DPO.
If you are unable to find an answer to your query, please submit your
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