If you are logging in through a web browser

Check that your browser allows SingPass Mobile to automatically launch when you tap on the QR code.

For Android users

Go to "Settings" > "Apps" > select "SingPass Mobile" > "Set as default". Under the "App Links" section, choose "In this app" under "Go to supported URLs".
For best experience, please use Google Chrome as your web browser.

For iOS users

Tap and hold on the QR code on the SingPass login page, then select "Open in SingPass Mobile". If this option isn't available, please wait for an hour before trying again or reinstall the app thereafter.
For best experience, please use Safari as your web browser.

If you are logging in through another app

SingPass Mobile currently works with these government apps:

- ACRAOnTheGo

- ActiveSG

- HealthHub SG

- Mobile@HDB

- myCPF

- NLB Mobile

- PaC@Gov

The list above will continue to grow, as more apps come on board SingPass Mobile.

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